ONLINE BUSINESS MANAGEMENT & ADMINISTRATION SERVICES
WANT TO KNOW WHAT IT MEANS TO HAVE AN ONLINE BUSINESS MANAGER?
As a freelance Online Business Manager I can provide your business with virtual business & project management services to develop, implement or keep updated your business policies and procedures, manage day-to-day administration, service contracts and operational functions (such as setting up and managing back-end systems like customer support, project management, liaising with key business partners, managing your schedule and priorities, managing service providers, website and online presence management and maintenance and administration services). Whilst an Online Business Manager can provide a varied level of support services (including Administration) they usually have a broader range of experience that allows the OBM to virtually support daily operations on behalf of the business owner.
I have a broad range of Corporate Experience at Management/Leadership Level that enables me to utilise my experience and skills to support my clients in a variety of ways, dependant on the clients needs.
Do you have enough hours in the day to do everything?
Are you wearing all the hats?
Are you busy doing the 'work' and need support to generate work?
Then perhaps you will benefit from the support of an Online Business Manager. Get the admin and business support you need so that you can step into the CEO role of your business.
Below are just some of the Services that can be provided.
How does it work? We have a call and discuss what services/support you need. It's not a one size fits all solution as some clients may only need specific services provided. I work with my clients to decide what tasks they can delegate.
Not everyone needs everything ... but everyone can benefit from something.
On the call we work out what you require, the rates, hours, expectations that work for both of us.
If we are a fit and you will need to sign my service contract, and we get going!
Annual Goals
We work together to review and plan in annual goals and milestones for your business.
Email Marketing
Newsletters and regular EDM's to your audience, including Automations to optimise funnels
Admin & Marketing Support
Content Creation, Blog distribution, & planning, surveys, flyers, posters, landing page designs, email designs, collateral, presentations, formatting of documents, data entry, calendar management.
Customer Support
Respond to customer enquiries, emails, surveys, processing orders, refunds and billing enquiries.
Project Support
Project Planning Business Operations, Events and Tasks in Asana (or Workflow tool).
SOP's
Standard Operating Procedures are an essential part of business growth. Create & update SOPs.
Launch Support
Project Manage launches including optin forms, funnels, automations, target dates, deadlines and task management.
Team Supervision
Delegation of Tasks and coordinating team members for optimal productivity and workflow.
CRM/Systems
Set up, Maintain and Manage CRM's and other systems including data entry.
Website Management
Updating Wordpress Divi, Blogs, landing pages, events, forms, opt-ins, annual reviews and audits.
Supplier Management
Manage deliverables and arrangements with business vendors/suppliers.
Event Management
Planning, Management, Booking venues, Invites, RSVP, catering, zoom & supporting event day.